How to describe customer service on a resume

Posted by Ulladulla Resume on 6 Jul 2025

When trying to get a customer service position, you must be sure to emphasize your relevant experiences and abilities on your resume. A well-written resume can make a the difference in getting the job you’ve been hoping for. The team at Ulladulla Resume, we specialize in resume writing to make you stand out from the competition. In this article, we’ll give you tips on how to convey the quality of service you provide on your resume.

  1. Utilize action verbs when talking about your experience with customer service using action verbs, like "assisted," "resolved," or "responded." These verbs indicate that you have actively been engaged in your customer service activities and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed the customer service agents and handled customer complaints."
  3. Give metrics: Include pertinent measures such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through efficient methods for problem solving."
  4. Create a custom resume by tailoring your resume according to the customer service position you’re applying for. Highlight your skills and experiences which are relevant to the position.
  5. Ask for professional help and proofread Make sure you proofread your resume prior to sending it out to ensure it’s error-free. If you need help look into professional help through Ulladulla Resume.

If you follow these advices follow these suggestions to create a customer service resume that effectively highlights your relevant experiences and capabilities. Remember to tailor your resume to the specific job that you’re applying for and to proofread it before submitting it. Ulladulla Resume can also assist you in writing a powerful resume that highlights your strengths and experience.

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